1. Shipping Methods and Carriers 2. Charges, Taxes, Title, Risk of Loss 3. Damages 4. Customs, Duties, and Taxes
Shipping Methods and Carriers
Ambry uses UPS for each shipping option, and will choose the most appropriate delivery method for your order. Ambry may use air or ground shipping as necessary to get your items to you within the promised time frame. Ambry cannot ship to a P.O. box. It is not possible to specify a preferred carrier when placing your order.
Shipping Charges, Taxes, Title, Risk of Loss
Please be aware that Ambry will not ship your item on your freight account and as a result, all freight costs will have to be paid in advance of shipment.
Shipping and handling are additional unless otherwise expressly indicated at the time of sale in writing. Loss or damage that occurs during shipping by a carrier selected by Ambry is Ambry's responsibility. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify Ambry within 10 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged. Unless you provide Ambry with a valid and correct Texas State Sales Tax exemption certificate applicable to your purchase, you are responsible for sales and other taxes associated with the order. Shipping dates and charges are estimates only.
If Customer receives damaged Product, please refuse the shipment upon original delivery attempt. If damaged products are accepted from the carrier, the problem should be noted on the carrier delivery record. Please save the product and the original box and packaging and notify Ambry immediately. Timely receipt of this information is necessary for Ambry to arrange a carrier inspection and pick up of damaged Product.
Customs, Duties, and Taxes
Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties, and fees levied by the destination country ("Import Fees"). The recipient of an international shipment may be subject to such Import Fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.